ttb 56-1 One Report 2021 (EN)

Financial Inclusion and Literacy ttb’s mission to our assist customers in enhancing their financial well-being is through the endorsement and promotion of financial literacy and inclusion, which will reduce financial and social inequalities. The Bank authorizes loans for SMEs that generate positive social impact where proceeds are used to support the nation’s health infrastructure such as medical related businesses, hospitals, and businesses that focuses on community identity--OTOP products and products that are promoted by local authorities. The key performance for ttb’s social development aspect include: Human Rights Respecting human rights is the Bank’s utmost priority, particularly in our line of business, as being a financial intermediary entails human rights implications. The Bank’s Human Rights Policy adheres to the Universal Declaration of Human Rights, UN Global Compact Principles, UN Guiding Principles for Business and Human Rights, and International Labour Organization. Furthermore, the Bank has integrated the human rights risk management concept, as stated in our Environmental and Social Responsibility (ESR) Policy, into both our core business and lending business. The Bank’s human rights risk assessment was initiated in 2019 and is conducted every three years while the mitigation measures for high-risk issues are monitored annually. There was no significant change in 2021. See Sustainability Report 2021 for more information and ttb’s sustainability data assurance statement. Over 2,604 paid working hours The value of SME loans that made positive social impact was at 228 million Baht. Over the past three years, more than 30,000 students from 40 universities across Thailand attended the financial literacy program spearheaded by ttb which was jointly developed by members of the TBA with over 1,000 volunteers were volunteered by more than 1,131 ttb volunteers on the fai-fah project. which benefited over 2,000 communities and 2,000 youths across Thailand with a social investment value of The Bank and ttb volunteers have completed 6 projects 53 million Baht. 125 Form 56-1 One Report 2021

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