ttb 56-1 One Report 2021 (EN)

caliber, the bank proceed appropriate compensation according to the position structure as well as market rate. The Bank’s guidelines for violation of human rights All employees must treat all stakeholders with politeness, respect and honor, not behave inappropriately or violation of human rights regarding discriminate via verbal, ground of the difference in origin, race, religion, language, age, education, gender, disability, physical or health condition, personal status, and economic or social standing. Policy on Non-Violation Against Intellectual Property Rights or Copyrights The Bank operates its business without violating or exploiting copyrighted works or intellectual property, unless legal permission is granted by the copyright owners. The Bank’s guidelines on non-violation against intellectual property rights or copyrights: In aspect of information technology, system development, procurement of IT program and equipment, the Bank complies with the Copyright Act and supports the legal protection of the Department of Intellectual Property. The Bank also welcomes inspection by the copyright owner. In addition, the Bank ensures that the employees do not, either in part or whole, copy, modify or publicize the copy or original material. Programs which are not licensed to the Bank/.exe file/songs/games/and other links to automatic installation are prohibited. Anti-Fraud Policy, Anti-corruption Policy, and Gift, Entertainment, Donation and Sponsorship Policy The Bank places importance on anti-bribery for the Bank’s business benefits or anti-bribery in any business agreement with government and private organizations. The Bank also determines Gift, Entertainment, Donation and Sponsorship Policy for use as guideline by the employees. The bank shall not accept gifts or endorsements, while any providing gifts or entertainment shall be arranged according to the context of business with the clear guideline, on necessary or traditions practices. The Bank’s guidelines on anti-fraud, gift & anti-bribery: All employees shall comply with the Gift, Entertainment, Donation, and Sponsorship Policy. Employees must report the offered gift or the entertainment transaction, the gift or entertainment transaction must be aligned with detail stated in Gift, Entertainment, Donation and Sponsorship Policy. Policy on Whistle Blowing or Complaints The Bank has whistle blowing policy and guideline for employees and all stakeholders’ complaints to ensure that all stakeholders are able to communicate, report, or complain about improper actions. The Bank provides channels to enable the stakeholders to report or make complaints either in writing or through the Bank’s website. Policies and procedures are in place to ensure that the complaints will be forwarded to the concerned work units for quick investigation and correction as well as reporting to the Chairman of the Board of Directors and the Chairman of the Audit Committee for acknowledgement on quarterly basis. The whistleblowers will be notified of the Bank’s action. 171 Form 56-1 One Report 2021

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