ttb 56-1 One Report 2021 (EN)

Human Resources Development with the Business Plan Alignment Training roadmap for the Bank’s staffs has been designed to strengthen Core and Leadership Competency for our people. We customized training contents and topics to fit staff and executive at all levels through analyzing key behaviors and skills required for the Bank’s employees at different proficiency levels. As of December 2021 the Bank provided training courses for staff in various course for developing their knowledge and skill. The training course classified as below. Overall staff training 2021 Number of courses Number of training Number of staff attend Internal External E-Learning 209 26 158 212 27 194 38,269 253 380,789 Total 393 433 419,311 Overall staff training 2021 Average hour Men Women 37 51 Overall training by average hour 46 Overall staff training 2021 Average hour Men Women Top management Middle management First-line management Officer 12 18 40 37 15 16 51 51 197 Form 56-1 One Report 2021

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