• The Bank was awarded No.1 among commercial banks in Thailand from Fair Finance Thailand for the third year in a row in 2021. This reinforces the Bank’s commitment to operate a sustainable banking business which places high importance on fairness and transparency in parallel with growth and to meet the Bank’s aspiration to create a better financial life or Financial Well-being for Thai people across the country. For example, the Bank offers protection insurance coverage to all free customers which helps increase the country’s insurance penetration and lower customer financial risks from accidents. In addition, the Bank has launched ttb Smart Port (TSP) which allows easy access to asset allocation investment for mid-income customers through online account opening with investment amount starting from only 1 Baht. The Bank also focuses on Responsible Lending where we acknowledge and commit to our role to facilitate and finance responsibly for the better of society and environment, by establishing a clear objectives and guideline for assessing the indirect environmental and social (E&S) risks and impacts from our banking activities. In the midst of ongoing Covid-19 crisis, the Bank helps customers to reduce their debt burden and increase liquidity through debt consolidation program via product such as “Cash 2 Care”, “Car for Cash” and “Home for Cash”. • TMBThanachart are included in the 2022 Bloomberg Gender-Equality Index (GEI) for the first time. GEI tracks the performance of companies committed to disclosing the efforts to support gender equality through policy development, representation, and transparency where it assesses companies’ performance and disclosure in five pillars: female leadership and talent pipeline, equal pay and gender pay parity, inclusive culture, sexual harassment policies, and pro-women brand. The inclusion in GEI reflects the Bank’s commitment to value inclusion, gender equality, diversity, and sustainability reporting. 56 TMBThanachart Bank Public Company Limited
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