ttb 56-1 One Report 2021 (EN)

Type Products and services Deposit Business accounts (ttb one bank) SME account (ttb one bank) Loan and Financing Working capital Supply chain solutions Letter of guarantee Special funding program for SME (ttb SME Smart Biz) Payment and Collection Payment service Collection service Liquidity management International Trade International trade finance service Capital market risk management Insurance Bancassurance & Business Protection Others Corporate card Agency service Investment banking 1.2.2 Products and services TMBThanachart offers financial products and services, ranging from deposit, loans, investment product and bancassurance. However, each customer segment has different financial needs. As a customer centric organization, understanding customer’s needs is one of TMBThanachart key success factors. TMBThanachart business is organized into 2 key customer segments as follows: Product and services for Commercial Banking customers • Multi-corporate Banking segment: Customer group with annual sales turnover more than THB 5.0 billion. • Corporate Banking segment: Customer group with annual sales turnover of THB 1.0 billion – THB 5.0 billion. • Business Banking segment: Customer group with annual sales turnover of THB 100 million – THB 1.0 billion. • Small Enterprise: Customer group with annual sales per year up to THB 100 million. Key products for Commercial customers: Products and service for Retail customers • Affluent for customers who have income from THB 100,000 and above. • Middle Income for customers who have income from THB 15,000 to THB 100,000. • Mass for customers who have income up to THB 15,000. 58 TMBThanachart Bank Public Company Limited

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