ttb 56-1 One Report 2021 (EN)

18% Credit Cards 15% ATM cards and other e-banking services 22% Commissions 2% Management fee 12% Money transfer and collection 30% Others Banking Industry Outlook in 2022 • Loan and Deposit Trend The commercial banking industry in 2022 is expected to recover in line with Thai economic recovery from COVID-19 outbreak. This is due to growth in exports which should follow returning international demands. Private consumption should resume this year with supports from government policies. However, tourisms might remain weak due to the uncertainty from COVID-19, affecting tourism and service businesses. Corporate loan tends to grow in alignment with investment and growths. Loan for SMEs will accelerate from the previous year as working capitals grow following private consumption. Credit quality remain solid from debt restructuring policy from the bank of Thailand. However, weak economic returns and uncertainty from COVID-19 in service and tourism industries cause commercial banks to be more cautious in loan approval especially for SMEs. Source: Bank of Thailand Source: Bank of Thailand Fees and service income (Billion Baht) Growth (%yoy) Banking Industry: Fee Income Banking Industry: Fee Income Structure 2017 2018 2019 2020 2021 12% 25% -18% -4% -5% 200 245 192 181 197 65 Form 56-1 One Report 2021

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