from COVID-19 pandemic, our special Debt Advisory Team proactively reached out to customers, provided advisory, and offered most suitable and beneficial options tailored to each customer for their maximum benefits. Investing for the Future - Smart investing with appropriate asset allocation using risk profiles is the crucial next step for managing savings in preparation for the future and life-long stability. To assist customers to build financial stability and wealth, we launched ttb up and up term deposit account, an extraordinary term deposit account which provides faster return and higher yield with the interest rate increase every 6 month and paid every quarter. Customers may redeem before maturity date (24 months) but still enjoy high interest rate. This is to serve customers who need guaranteed high rate of return and low risk. Additionally, we have wide selection of mutual fund, which focuses on providing most suitable investment advice according to customers risk profile. In 2021, we launched new ttb smart port, an investment tool that offers asset allocation service with fund selection based on 5 levels of customers’ risk appetite which is managed in collaboration with Amundi, Europe’s #1 expert and Thanachart Fund Eastspring, Asia’s leading experts. Customer portfolio allocation will be automatically adjusted according to market situation where customers are also notified. Customers can easily track, buy, sell, switch and open a portfolio via ttb touch app (ttb all free saving account is required). For better customer financial behaviors, we promote long-term saving habits by allowing customer to start investment with minimal amount as 1 baht where customers can choose to do DCA to reduce the impact of volatility on the overall purchase as well. Furthermore, ttb smartport-SSF is also available to serve customers who would like to invest and to get benefits from tax saving. Sufficient Protection – Having appropriate protection ensures financial stability and enables the mitigation of loss of customer and family. TMBThanachart aims to address protection needs of our customers through bancassurance products. We innovate products to address variety of protection needs, including wealth protection and transfer, life insurance with high coverage, health insurance, and protection of assets (car and home). TMBThanachart focuses on ensuring that customers’ Financial Well-being is not confined to only wealth aspect, we aspire to develop solutions for customers to use protection as a financial solution to protect themselves and love ones. Plans for 2022 • Continue to deepen customer relationship with our existing customers by offering relevant and need-base products. We continue to create superior product solutions and promote customers’ Financial Well-being through our aspired role as Trusted-Advisor. Our financial solutions and services will be offered at the right time, right place, and most suitable for customers to address their individual and unique financial needs. Furthermore, bank will continuously expand customer base through our flagship products, namely deposit, auto-loan, unsecured loan and credit card 71 Form 56-1 One Report 2021
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