• Develop and train staffs on essential skills including investment management, portfolio planning, banking product knowledge to ensure that staffs have well-rounded abilities to be one stop service, Trusted-Advisor, who can offer best financial products and solutions to help customers reach their financial goal. • Improve and innovate financial solutions that promote Financial Well-being to cover wider financial needs. Transactional Banking – To continue improving ttb all free and credit card to facilitate daily transactions with special privilege linked with ttb financial products and solutions, Lending – To respond to customers’ need for lending while offering advisory that promotes good financial health, Investment – To continue adding mutual fund and investment selection, Bancassurance – To offer protection most suitable for each life stage and address protection needs for life, health, and asset. • Develop service channels and technology to enable seamless banking experience and security. ttb touch will continue to be the main digital platform that can serve all financial transactions on one application. Moreover, we will further increase capability of our alternative channels, namely Private Wealth Advisor, Lending Specialist, and Investment Specialist, to promptly assist and to provide best financial consultation. 72 TMBThanachart Bank Public Company Limited
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