Service Channels for TMBThanachart Bank 1. Branches and Business Centers Domestic branches 636 branches Overseas Branches • Vientiane branch, Lao P.D.R. Zone Offices • • • 20 zone offices for Small Business 33 zone offices for SME 15 zone offices for Business Banking Foreign Currency Exchange Service • 1 booth at HQ 2. Electronic Channels ATMs and CDMs • • • ATM 3,043 machines CDMs 598 machines All in Ones 253 machines 3. Digital Banking Mobile Banking • • ttb touch application for individual customers ttb business one application internet banking for business customers Internet Banking • • Internet banking service for retail customers through the website www.ttbdirect.com Internet banking service for business customers through the website www.ttbbusinessone.com/auth/login 4. Contact Center Contact Center • 1428 International Call +66 2299 1428 SME Call Center • 1428 International Call +66 2299 1428 Corporate Call Center • 0-2643-7000 Service hours 8:00 a.m. to 8:00 p.m. available from Monday to Saturday. (except bank holidays and public holidays) 5. ME by TMB ME Place • Can use the service at all branches in nationwide Call Center • 1428 Website • Cancellation Mobile Application • Integration of work systems for ME account to service via ttb touch application and www.ttbdirect.com Distribution channel and network 78 TMBThanachart Bank Public Company Limited
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